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A Training Workshop on Citizen Charter of Rajshahi University of Engineering & Technology (RUET) is designed to improve the quality, transparency and efficiency of public service delivery. The workshop aims to familiarize government officials and service providers with the principles, objectives, and practical implementation of the Citizen Charter. Through the workshop, participants can develop a better understanding of how to make public services more citizen-friendly, accountable, transparent, and responsive. The training covers Concept & Contents of Citizen Charter; Citizen Charter for Public University; Importance of Citizen Charter and Review of Citizen Charter etc.